Refund Policy

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This Refund Policy describes general refund principles. Specific terms may depend on the seller, payment method, and applicable consumer laws in your location.

Eligibility

Order issues

If your order has a delivery or product issue, contact us with details.

Condition requirements

For returns, the product may need to be unopened and in original condition.

How to request a refund

Contact support

Email us with your order details and reason for the request.

Review

We review the request and may ask for additional information.

Resolution

Approved refunds are processed to the original payment method when possible.

Timelines and exclusions

Timelines

Processing time varies by payment provider and may take several business days.

Exclusions

Some cases may be excluded due to hygiene, safety, or legal restrictions.